Privacy policy
At New Journey, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our hotel or use our services.
1. Information We Collect
We may collect personal information from you in various ways, including when you:
Make a reservation
Check in or out of the hotel
Use our website or mobile application
Subscribe to our newsletter
Participate in surveys or promotions
The types of information we may collect include:
Name
Contact information (email address, phone number, mailing address)
Payment information (credit card details)
Stay preferences and special requests
Demographic information (age, gender)
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and manage your reservations
To communicate with you about your stay
To improve our services and customer experience
To send promotional materials and updates
To respond to your inquiries and requests
To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service providers who assist us in operating our hotel and providing services to you (e.g., payment processors, marketing agencies)
Law enforcement or regulatory authorities when required by law
Other parties with your consent
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights
You have the right to:Access the personal information we hold about you
Request correction of any inaccuracies in your information
opt out of receiving promotional communications
Request deletion of your personal information, subject to certain exceptions
To exercise these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically for any updates.
7. Contact Us (Continuation from point 9 contact us section)
If you have any questions or concerns about this Privacy Policy or our practices, please contact us.
Thank you for choosing New Journey Hotel. We are committed to making your stay with us memorable and enjoyable.